Join the Movement for Justice in Northern Nevada At Northern Nevada Legal Aid (NNLA), we don’t just practice law we change lives. Since 1965, we’ve been the legal lifeline for thousands of Nevadans, from survivors of domestic violence to children in crisis, seniors facing exploitation, and families fighting to keep their homes. Working here means more than a job. It means joining a team that’s passionate, collaborative, and deeply rooted in the community we serve. Our attorneys and staff show up every day knowing their work matters that every case, every client, and every courtroom appearance has the power to make real change. Why NNLA? Because here, you’ll find:

• Impactful Work: Your advocacy directly affects people’s safety, stability, and future.
• Growth & Mentorship: Whether you’re new to the field or seasoned in practice, we invest in your development.
• Balance & Benefits: A 35-hour work week, generous PTO, full benefits, and hybrid flexibility because we value your wellbeing as much as the work.
• A Mission That Matters: Justice shouldn’t be a privilege. At NNLA, it’s a promise.

If you’re ready to put your skills to work where they’re needed most, and to be part of a team that’s equal parts passionate and professional, NNLA is where you belong.

Bilingual Front Desk Intake Specialist/Floater

Why Join Us?

If you’re organized, bilingual, and love helping people, Northern Nevada Legal Aid wants you on our team! As a Bilingual Front Desk Intake Specialist/Floater, you’ll be the first face clients see when they walk inhelping them connect to the right legal services, supporting staff across departments, and keeping our busy front office running smoothly.

About NNLA

Northern Nevada Legal Aid (NNLA), formerly Washoe Legal Services, is a non-profit law firm founded in 1965. We provide free civil legal services to Northern Nevada’s most vulnerable residents advocating for victims of domestic violence, seniors, low-income families, children, and immigrants. Our mission is simple: to provide access to justice for all.

What We Offer

• $20+/hour
• Full-time (35–40 hours per week)
• 13 paid holidays + up to 24 days PTO annually (with increased accrual after 2 years)
• Supportive, mission-driven team environment

How to Apply

Please email your cover letter and resume to Careers@nnlegalaid.org. Applications are reviewed on a rolling basis until the position is filled.

What You’ll Do

• Greet and assist walk-in clients, visitors, and community partners in a professional and welcoming manner.
• Answer and route phone calls; conduct prescreens for client referrals.
• Enter and maintain client data in NNLA’s database.
• Translate and interpret (English/Spanish) for clients and staff as needed.
• Perform administrative tasks such as copying, scanning, filing, and managing mail.
• Convert hard-copy files into digital data for record-keeping projects.
• Maintain organized and tidy common areas, including the front desk, lobby, and conference room.
• Cover front desk operations during scheduled breaks and lunches (two 15-minute breaks and one 30-minute lunch).
• The current Front Desk Specialist will provide reciprocal coverage for this position during breaks, lunches, or when unavailable.
• Provide intake coverage for other departments, such as the Senior Law Center, as needed.
• Support the Office Administrator and Office Manager with administrative and operational needs.
• into digital data for record-keeping projects.
• Maintain the front desk, lobby, and common areas to ensure a welcoming environment.
• Provide coverage for front desk breaks and assist with intake for other departments.
• Support the Office Administrator and Office Manager as needed.

What We’re Looking For

• Bilingual (English/Spanish) – required.
• Excellent communication and customer service skills.
• Strong organizational and multitasking abilities.
• Comfortable using Microsoft Office and databases.
• Reliable, punctual, and team-oriented.
• Prior administrative, front desk, or client service experience preferred.
• A commitment to NNLA’s mission and values.